🚚 Shipping & Delivery Policy

At Selvam Essence Mart, we ensure that your orders are packed securely and delivered safely to your doorstep in the shortest possible time. We partner with trusted courier and logistics providers to make sure your shopping experience is smooth and reliable.

💰 Shipping Charges

  • Shipping charges are additional and calculated automatically at the time of billing based on:

    • Your delivery location

    • Total order weight or volume

    • The shipping option or delivery method selected during checkout

  • The final shipping cost will be clearly displayed before you confirm your order.

📦 Order Processing & Dispatch

  • All confirmed orders are processed and dispatched within 1–3 business days (excluding Sundays and public holidays).

  • You will receive an order confirmation email/SMS once your order is placed successfully.

🚚 Delivery Time

  • Delivery timelines vary depending on your shipping address and courier service selected at checkout.

  • Standard delivery usually takes 3–7 working days for most locations across Tamil Nadu and South India.

  • Remote areas may take slightly longer based on courier coverage.

🔗 Tracking Your Shipment

  • Once your order is dispatched, a tracking link will be shared separately via SMS or email directly from our delivery partner.

  • You can use this link to track your shipment status and estimated delivery date.

⚠️ Delays & Exceptions

  • Delivery delays may occur due to factors beyond our control, such as weather, strikes, or courier partner delays.

  • In such cases, we will make every effort to keep you informed and assist with tracking updates.

📞 Need Help?

For any shipping or delivery-related queries, please contact our support team:
📞 9442520141 / 04632-220141
📍 Selvam Essence Mart, 44A South Bazar, Kovilpatti – 628501
✉️ Email: support@selvammart.com